Refund Policy

Last updated: 2025-01-01

1. Overview

We aim to provide a fair refund process while preventing abuse. This Policy applies to paid plans purchased directly from YouTypeFree.

2. General Rules

• Digital services are typically non-refundable after substantial usage.
• Refund requests must be submitted within 7 calendar days of purchase.
• We may verify account activity, usage counts, and plan status before approving a refund.

3. Usage Thresholds

• Standard plan: eligibility if fewer than 10 TTS conversions used within the 7-day window.
• Premium plan: eligibility if fewer than 25 TTS conversions used within the 7-day window.
• Exceeding these thresholds generally disqualifies the request, except for demonstrable technical faults on our side.

4. Technical Issues

If the Service fails due to our systems (not third-party outages beyond our control), we may issue a partial or full refund at our discretion. You agree to provide logs, timestamps, and sample inputs to help us reproduce the issue.

5. Chargebacks and Disputes

Please contact us first to resolve billing issues. Unfounded chargebacks may lead to account suspension.

6. Refund Method

Approved refunds are issued to the original payment method when possible. Processing times vary by provider and banking systems.

7. Changes

We may revise this Policy periodically. Updates take effect upon posting.

8. Contact

For refund requests: [email protected]